🇺🇸 Veteran-Owned · U.S.-Based · Free shipping on orders over $250 · Tablets now in stock
Questions
Frequently asked questions
Everything you need to know about our research peptides, shipping, and support. Can't find an answer? Reach out and we'll help.
Products & Quality
What does "for research use only" mean?+
Our peptides are sold strictly for in vitro and laboratory research purposes. They are not intended for human or veterinary use, consumption, or any clinical application. All products must be handled by qualified researchers in accordance with applicable regulations.
Are your peptides third-party tested?+
Yes — every batch ships with a Certificate of Analysis showing the exact peptide content per vial, available upon request before you order.
What purity can I expect?+
Each COA lists the independently verified purity for that batch — typically ≥98%.
How should the products be stored and handled?+
Lyophilized (freeze-dried) peptides can be kept short-term (1–2 weeks) in a cool, dry place away from direct sunlight; for long-term storage, keep vials sealed at −20 °C for maximum stability. Once reconstituted, store at 2–8 °C and use within a few weeks — avoid repeated freeze-thaw cycles. Keep vials sealed until ready to use and protect from moisture, heat, and light. Always handle under sterile conditions using appropriate laboratory equipment.
Can I use your peptides for human consumption?+
No. All products are strictly for laboratory research purposes only and are not intended for use in humans or animals.
What is lyophilization, and why does it matter?+
Lyophilization is the process of freeze-drying peptides to preserve their stability and shelf life. This ensures the compound remains potent during shipping and storage.
What is the shelf life of your peptides?+
When stored properly, lyophilized peptides are stable for up to 24 months.
Do I need any special equipment to handle your peptides?+
We recommend that only qualified professionals or laboratories handle these compounds. Proper laboratory safety protocols should always be followed.
Shipping & Orders
How fast will my order arrive?+
Same-day dispatch on orders placed by 2pm ET. Most U.S. orders arrive within 2–5 business days via USPS Priority Mail or FedEx.
Do you offer free shipping?+
Yes — free shipping on orders over $250. See the details on shipping & returns.
Which countries do you ship to?+
We currently ship within the United States. See our shipping & returns page for current coverage.
What's your return / refund policy?+
Due to the sensitive nature of our products, all sales are final — we don't accept returns or exchanges. If your order arrives incorrect or damaged, contact us within 48 hours of delivery. Full details on the shipping & returns page.
How are your peptides packaged?+
All peptides are securely packaged in sterile vials and protected with discreet, durable shipping materials to maintain their integrity during transit.
Discounts & Support
Do you offer a discount for military and first responders?+
Do you have an affiliate program?+
We do. Learn about the affiliate program and how to apply.
Which payment methods do you accept?+
We accept all major credit and debit cards (Visa, Mastercard, Amex, Discover) and PayPal.
Do you offer bulk pricing or lab partnerships?+
Yes. We offer tiered pricing for labs and institutions purchasing multiple vials. Contact us to discuss volume discounts or recurring orders.
How do I get in touch with support?+
Reach our team anytime through the contact page. We typically respond within 1 business day.